Is Your Casablanca Ceiling Fan Remote not working? Resetting, Replacement & Troubleshooting Guide

Surely, the smart devices used in homes nowadays are making living more easy and peaceful. And you don’t have to pay too much for these devices. These devices are very handy, easy to use, and don’t cost too much. So you can enjoy many benefits without paying large bills. Between these devices, there is a device namely remote control for the ceiling fans. Nowadays fan companies are providing a feature of remote control with the fans so that you can adjust the speed and light kit on the fan. This is an incredible feature as you don’t have to move from your place and adjust different features easily. The remote control is not only easier to use but also easy to sync with the fan and reset when necessary. 

Casablanca is a very popular brand owned by Hunter Fans Company that provides a variety of luxury ceiling fans with remotes and so many other options. The price for remote control ceiling fans might not be the cheapest, but you can’t only focus on price because you’re getting plenty of useful features along with the fan.

The products in the Casablanca collection are really reliable and long-lasting but recently we’ve heard various complaints from users about the fan’s remote control. They are facing issues like they can’t control the fan with the remote anymore, the remote got broken and need to buy a replacement, etc. 

If you’re having issues with the Casablanca remote, then this article will be really helpful for you. Through this article, I will discuss a number of troubleshooting steps that will help you learn how you can fix the Casablanca remote not working. I will tell you easy resetting tips and also suggest where you can buy a replacement if nothing can fix the issue. So, let’s get right into it!

Common problems with the Casablanca ceiling fan remote control and how to fix them:

Let’s start with discussing common issues people are having with remote controls. Here are the easy fixes to them:

Battery Issues

Before inspecting or trying any other solution, check the remote batteries. Maybe your remote is not working because the batteries are dead or misplaced. 

Replace the batteries especially if the remote was last used several months ago. 

But, what kind of battery is used in this remote? 

Most people also don’t know what batteries they should buy as a replacement. The batteries used in Casablanca remotes are CR2032 models. These batteries are developed with either an AAA control system or 9V batteries. You can easily get the batteries from any local retailer.

Keypad Buttons Not Working

Another issue that some people have complained about is that the keypad buttons got stuck and they can press some buttons. Maybe it is happening because there is dust and debris collected under the button. You can fix it by using compressed air to blow the dirt away. After this, use a cotton swab to gently clean the buttons. While cleaning, do not press the buttons too hard. 

Range And Receiver Issues

If your fan remote will not turn on when it is aimed at the receiver, the signal might be too weak or the receiver could be out of range. It happens when there are any obstructions between the remote control and the fan. Try moving closer to the fan and make sure that nothing is in between them, such as a wall, furniture, or curtains. If this does not solve the issue, it is possible that there is an issue with the receiver. 

Replace the remote’s receiver in both the fan and the remote. But before the receiver check that it is installed correctly. Maybe it has come loose and is unable to catch the signal. That’s why the remote buttons seem not to working. Open the fan’s motor housing and locate the receiver. If it seems loose then reinstall it and tighten the wires. But if the installation is fine, then buy a replacement.

Interference from Other Devices

Sometimes interference from other wireless devices in our rooms and homes prevents the ceiling fan remote control from working properly. The signals occasionally get so mixed up that the devices can’t get it and operate properly. To test for this, turn off all other electronic devices (such as TVs, computers, or microwaves) in the same room and see if the remote control works better. You can also take an additional step; turn off for a few seconds and then on both the fan and remote. If the issues get resolved, then probably it was due to interference from a device in the room. To reduce this occasional interference, you should move some devices to another place or use another frequency for the ceiling fan remote control.

Incorrectly Programmed Remote Control

If you’re having issues using a newly installed remote then It is possible that you’ve programmed the remote incorrectly with the fan. Or not properly paired with the fan you can say. Refer to the ceiling fan’s instruction manual for information on how to correctly program and pair the remote control. If you can’t understand the instructions in the manual then read my article on: How to Install and Sync a Casablanca Ceiling Fan Remote Control. 

Try Increasing The Fan Speed

If the fan does not respond to commands from the remote control, it is possible that the fan speed is set too low. Increase the fan speed from the wall switch gradually and check it’s working accordingly by pressing the remote buttons. If so, switch back to using the remote control and leave the fan at a higher setting until further troubleshooting can be done.

Resetting The Remote Control

Remote controls need occasional reset in order to work properly. It is possible that your remote is perfectly fine, it just needs resetting. After resetting the remote will possibly respond to the commands as before. I’ll provide the reset method later on.

So, these are almost all the common problems that a person can face with the Casablanca ceiling fan remote control. I’ve suggested you easy solution to all the issues so that you can get back your remote’s working.

How to Reset Casablanca Ceiling Fan’s Remote Control?

As I’ve told you above sometimes there is no issue with the remote or the fan, there is just a need to reset the remote settings. It gets errors with the programming and settings need to be reset. So simply reset the fan remote and use the remote again as before.

Reset the Casablanca Fan Remote

Here is how to reset the remote manually:

• Turn off the power to the fan by using the wall switch. It will be better if you turn off the circuit breaker too.
• Remove the battery cover from the back of your Casablanca ceiling fan remote and remove any batteries that are inside.
• Change dip switch settings in both the remote and the receiver on the fan installed in its motor housing.
• But the dip switch settings must match each other.
• Put the batteries back and make sure they are in place.
• Turn the power back on to the fan and press and hold the “Light” button for five seconds until you see a flashing light on the remote.
• Release the “Light” button, then press it three times quickly.

The light on the remote will flash one more time to indicate the reset has been done. I hope it will fix the issues so that you don’t need further troubleshooting or replacing.

Where Can You Buy a Replacement for Casablanca Ceiling Fan Remote?

If the above solutions and resetting don’t help then your remote is damaged entirely. Or if the remote is broken somehow, then you’ll probably need to buy a new remote for your ceiling fan. The replacements are available on several websites like Amazon and Probe Electronics, etc. but why look at other retailers when the replacement parts are available on Hunter’s website itself? At least you can buy with confidence and don’t worry about compatibility. You can ask questions from their customer service staff online, especially whether it will be compatible with your ceiling fan model or not, or if you can get the original remote that you’ve before. Here are the steps on how you can purchase it from Hunter’s website: 

• Go to https://www.hunterfan.com and click on the Casablanca category at the top of the home page.
• Click on Accessories and then a drop-down menu will appear.
• There click on Remotes And Controls option there.
• There you’ll see their collection. You’ll see the Handheld as well as wall control remotes.
• It is best to ask questions about the product you’d like to buy by their support team about its compatibility with your fan’s model.
• You can click on the live chat option at the bottom of the page.
• Then proceed to purchase.

Will a Universal Remote Work Fine with a Casablanca Ceiling Fan?

Although some universal remotes are designed so that they are able to work with any ceiling fan from almost all brands. But there are chances that the ceiling fan model you own is crafted so that it can’t work with any remote other than the original one. Or it only supports the remotes from the same company. It’s quite risky as you’ll be charged for nothing good. So, it’s never a good option to buy a universal replacement for your fan’s remote. Always contact the company and ask for help from them. They’ll either provide you with a replacement or provide suggestions on which universal remote will work fine.

Frequently Asked Questions